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Please send us a message with your Mortgage requirements, or to arrange a free initial, no-obligation callback from one of our advisers.

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The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

Making a complaint

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:


Quilter Financial Planning Complaints Department

Riverside House

The Waterfront

Newcastle Upon Tyne

NE15 8NY



Tel: 0191 241 0700


You can find more information by visiting the Quilter Financial Planning website at


If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

Contact information

Office Address:

30a The Green, Kings Norton, Birmingham, B38 8SD

Registered Address:

26 The Green, Kings Norton, Birmingham, B38 8SD

Company No. 9396741. Registered in England and Wales.

Phone number: 0121 661 7014

Fax number: 0121 270 1574