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Please send us a message with your Mortgage requirements, or to arrange a free initial, no-obligation callback from one of our advisers.

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    The guidance and/or information contained within this website is subject to the UK regulatory regime and is, therefore, targeted at consumers based in the UK.

    Making a complaint

    If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:


    Quilter Financial Planning Complaints Department

    Riverside House

    The Waterfront

    Newcastle Upon Tyne

    NE15 8NY



    Tel: 0191 241 0700


    You can find more information by visiting the Quilter Financial Planning website at


    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

    Contact information

    Office Address:

    30a The Green, Kings Norton, Birmingham, B38 8SD

    Registered Address:

    26 The Green, Kings Norton, Birmingham, B38 8SD

    Company No. 9396741. Registered in England and Wales.

    Phone number: 0121 661 7014

    Fax number: 0121 270 1574